Easy! Succulents are drought tolerant plants, meaning they don't need or want much water. They can go 2 weeks or longer without any water. This is why shipping succulents is very easy and a common thing to do. They are also a very hardy plant, they won't suffocate during shipping. Also shipping takes only 1-4 days so it's not a long travel!
FAMILY OWNED & OPERATED
Founded in 2018 Ramsey Succulents is a Family Owned & Operated Online Business.
Free shipping nationwide
Great cUSTOMER suPPORT
Any questions or concerns please email us at: ramseysucculents@gmail.com
Any Questions? Here's our Top 15 Most Common
1. How can succulents be shipped without dying?
2. I need these by a specific date. When should I place an order so they arrive on time?
We always suggest placing an order 10 days before the date you need them by. Shipping takes 3-5 days, we also offer faster shipping at checkout. Please note we are not responsible for delivering these on time for an event date. We are only responsible for delivering healthy succulents. No refunds will be granted for missing a specific date.
3. Can I order now and request a specific date and have you guys ship later?
Unfortunately no, you cannot request a specific date and have us ship later. We suggest placing an order with us 7-10 days before the date you need them by.
4. How many varieties will be included?
It depends on how many succulents you order. If you order about 20+ succulents you will have at least 5+ varieties included. Bigger orders will have more varieties!
5. Can these be grown indoors?
Yes, these can grow indoors. Follow our included care guide for every order for best and healthy growth.
6. How big are these succulents?
These succulents are grown in 2 inch pots. This does not mean they are 2 inches tall. Some succulents could be 1 inch tall, some could be 2 inches, and some can be 3-5 inches tall. It really just depends on what we have at the time!
7. How long does delivery take?
After we receive your order we will try to fulfill it as quickly as possible. After we fulfill then your order will get delivered in 3-5 days, depending on location. Faster shipping is offered at checkout.
8. Can I order a larger amount than what's offered?
Yes, for larger orders over 500 succulents please contact us via email and we will create a custom order for you.
9. Where do you ship from?
We ship from Laguna Niguel, CA
10. Can you pick which succulents you want?
No, we offer random varieties that are handpicked and selected by professionals .
11. Can you request colors?
Yes, you can request certain colors for sure. At checkout under order instructions you can write any request in. We will try out very best to fulfill that request.
12. Can these survive outdoors?
Yes, of course these can survive and will certainly thrive outdoors. However, if your location gets under 30 degrees then they will have to be moved indoors during the cold winter season. These succulents will die and freeze in weather under 30 degrees.
13. Can I request pot color?
Unfortunately you cannot request pot color. We grow our succulents in black or red pots, our supplier typically gives us a mix. It's very hard for us to promise a pot color and give as much variety as possible.
14. What about the cold winter weather? Will these die in transit?
No need to worry about this! We deal with the cold winter season every year and we have very slight issues. Our crinkle paper keeps the succulents warm, they also stay in warehouses and not in cold trucks during transit. Only issues we have are customers leaving their delivered order out for several days in the cold.
15. My order is arriving after my event date, I no longer want/need them. Can I get a full refund?
Unfortunately once an order is shipped we cannot cancel. We also do not offer refunds for missed event dates. We only offer refunds for dead or damaged succulents. We do not accept returns.
Our Guarantee
Here at Ramsey Succulents we will try our very best to provide you with the most beautiful, healthy, happy, live bulk/wholesale succulents. If for any reason your succulents get delivered damaged or dead then we will refund you that amount. We don't just hand out refunds unless you have proof or pictures of damaged or dead plants. Please read our refunds/returns section for more information.
Please note we are not responsible to deliver these on time for your event date if you have one. We suggest placing orders at least 10 days before an event date so we can deliver them on time. If we ship your order and they do not arrive on time for your event, we do not hand our refunds for missed events. We do not accept returns either. We only accept refunds for dead or damaged plants. Again, we are not responsible for delivering these on time for an event date, we are responsible for delivering them in 3-5 days after fulfillment (if no carrier delays occur). Thank you.
We promise to ship your succulents out as quickly as possible. Orders take 3-5 days (after fulfillment) to get delivered after placing an order with us (if no carrier delays occur). We will try our very best to fulfill orders the next day after an order is placed. Please note that delays with USPS or UPS are out of our control. 2-4 days is the standard shipping speed, but carrier delays due occur sometimes and could lead to 5-10 days for delivery. Sometimes Saturday deliver can and will occur, but we don't deliver on weekends. Friday orders will be fulfilled on Saturday, being delivered Monday or Tuesday! Yes, we ship fast! We want our customers to get their succulents as quickly as possible. That's our goal!
Why Buy From Ramsey Succulents?
1. Family Owned & Operated
Founded in 2018, Ramsey Succulents is a family owned & operated online business. We have a passion for growing and blessing others with succulents, and we will try our very best/hardest to provide you with the best, healthiest, and most beautiful succulents out there.
2. Professional Packaging
We have been shipping succulents for 4 years now and we have gotten really really good at it. Our boxes are tight and secured and are packed with crinkled tissue paper for safe travels.
3. Amazing Customer Support
If you have any questions or concerns we promise to answer you ASAP. Please note we don't respond after 5 pm on weekdays and we don't respond at all on weekends. We are constantly looking at our email and we want to help you out, but please be patient with us!
4. Healthy, Beautiful, Colorful, Happy Succulents
Our succulents are grown and cared for in beautiful, sunny San Diego California. San Diego is known as an amazing area for growing succulents and there are many succulent nurseries out there that can prove that. We get all of our succulents from San Diego and we will make sure that the succulents you get are happy, beautiful, healthy, and colorfu
Any Other Questions? You Can Contact Us!
We understand if you still have some questions before placing an order with us. We are here to answer and help you out with custom requests or any questions.
CONTACT US
Please Call or text us
(949) 241-9698
email:
ramseysucculents@gmail.com
We Reduce, Reuse, & Recycle
At Ramsey Succulents, our goal is to help the environment as much as possible. Since we do have a business that involves Mother Nature, it's only fair that we treat our Mother Earth with care and respect.
We try our very best to reduce, reuse, and recycle. Since our business involves plastic pots and trays, we try our best to keep them out of our landfills and reuse them as much as possible. We want to help our beautiful Mother Earth as much as possible since she helps us out every single day.