Here at Ramsey Succulents we will try our very best to provide you with the most beautiful, healthy, happy, live bulk/wholesale succulents. If for any reason your succulents get delivered damaged or dead then we will refund you that amount. We don't just hand out refunds unless you have proof or pictures of damaged or dead plants. Please read our refunds/returns section for more information.
Please note we are not responsible to deliver these on time for your event date if you have one. We suggest placing orders at least 7-10 days before an event date so we can deliver them on time. If we ship your order and they do not arrive on time for your event, we do not hand our refunds for missed events. We do not accept returns either. We only accept refunds for dead or damaged plants. Again, we are not responsible for delivering these on time for an event date, we are responsible for delivering them in 1-4 days after fulfillment. Thank you.
We promise to ship your succulents out as quickly as possible. Orders take 2-4 days (after fulfillment) to get delivered after placing an order with us. We will fulfill your order the very next day after it was placed. Sometimes Saturday deliver can and will occur, but we don't deliver on weekends. Friday orders will be fulfilled on Saturday, being delivered Monday or Tuesday! Yes, we ship fast! We want our customers to get their succulents as quickly as possible. That's our goal!